How to activate my xfinity modem

At Allconnect, we work to present quality information with editorial integrity. While this post may contain offers from our partners, our opinions are our own. Thinking of getting Xfinity internet service? Depending on your location, you may be able to opt for self-installation, which brings down your setup costs.

Step 1: Connect the cables. Place your xFi Gateway in a central location near a cable wall outlet. Step 2: Connect the power. Plug the power cord into the back of your Gateway and then into the electrical outlet. Step 3: Connect with Wi-Fi. Wait for the 2. Step 4: Enable Wi-Fi on your devices.

Step 5: Activate your service. Xfinity gives you the option to use your own internet equipment instead of their Gateway. If you choose to purchase your own Xfinity-compatible modem and router , follow the instructions that come with your purchased equipment to get your internet service set up.

Place your xFi Gateway at least three feet from the ground and avoid cramped space. Part 2. Turn on the cable box. If you cable box has a Power button, press it to turn it on. Some cable boxes will take up to 20 minutes to warm up for the first time. Activate on the Comcast website. The quickest way to activate your box is to visit the Comcast Activation site: [1] X Research source Visit xfinity. Enter your account number and phone number.

Wait while your cable box is activated. This may take 20 minutes or so to complete. Activate by calling Comcast. If the online activation service isn't working, you can activate over the phone: Have your account number and cable box serial number handy.

If you have digital adapters, have the serial numbers for those ready as well. Enter the requested numbers when prompted, including the telephone number associated with the account. Wait for your cable box to activate. This may take up to 20 minutes. Activate using the on-screen menu X1 only in select markets. If you're using a newer X1 box and you are in a market that supports it, you may be able to activate using the on-screen menu: [2] X Research source Make sure the TV is set to the X1's input.

You should see the X1 startup screen. Select your language and wait while the X1 starts up. The initial startup time may take a while to complete, and the X1 may have to download updates. Enter the information required to verify your account. This may be your whole phone number, the last four digits, or the account number. Select a name for your X1 box and then wait while it activates. This may take another 20 minutes or so to complete.

Part 3. Avoid purchasing used cable boxes. All Comcast cable boxes are property of Comcast, and none are authorized for sale by other people. If you purchased a cable box from eBay, Craigslist, or any other re-seller, Comcast will not activate it because it is actually an un-returned rental. You should only get cable boxes directly from Comcast for new service, replacements, or additions.

Don't believe any listing or review claiming to have Comcast TV cable boxes for sale. They will not activate, and are most likely stolen. Check your connections. A weak connection to your wall coax outlet or to the box itself could be causing your activation issues.

Make sure the coax cable is tightened snugly at both ends. Schedule a service visit. If you're connected properly, rebooting your modem will often restore Internet connectivity - the easiest way to do this is by simply unplugging your cable modem for two minutes. You can also restart your modem remotely using the Xfinity My Account app. Sign in and tap Internet and then Restart this device. You can register up to 20 devices on your account to access Xfinity WiFi hotspots.

To remove or rename the devices with access to WiFi hotspots, visit your personal list of Xfinity WiFi Hotspot Connected Devices and sign in to your account. Even if you owe a balance to Comcast, you still could be eligible for this amazing offer. Xfinity Prepaid Internet service offers up to 20 Mbps of download speed and up to 1 Mbps of upload speed. Actual speeds may vary and are not guaranteed. Comcast's prepaid internet service, after years of testing, is now available to all Xfinity customers.

The package allows consumers to pay for internet service on a pay-as-you-go basis, with refills ranging from seven to 30 days.

Even so, that is still fast enough to download 6. The Xfinity Internet service comes without a credit check or annual contract and is available online, at select Xfinity stores and participating Boost Mobile retail locations. Xfinity Prepaid Internet. Plus, add Prepaid Instant TV—and refill when you need it—to watch all of your favorite shows On Demand, at home or on the go.

Freedom Pop for Free Internet. Go to "WiFi," select the network that's yours, and enter your network's password. If you changed your password when you activated your devices, enter the new one.

Now that your network is set-up, you'll want to test everything to make sure it's working properly. Think of this step as the last 10 feet in a 5K race—it's one of the most important parts. If you're having trouble with the connection, here's a few things to try:. Vivint Smart Home Security Review. By signing up, you agree to our Terms of Use and Privacy Policy. Disclaimer : The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing.

This is not a guarantee. All information is subject to change. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase. Each individual's unique needs should be considered when deciding on chosen products.

Go to Reviews. Watch our video reviews on. Home Security Home Security Reviews. SimpliSafe Google Nest Secure vs. What is Home Security Monitoring?

Internet Reviews. Verizon Fios Spectrum vs. Mobile Reviews. Verizon T-Mobile vs. What Carriers Use Verizon's Network? What Carriers Use Sprint's Network? Home » Internet Service.

How to Self-Install Xfinity Internet.